View some of our customers frequently asked questions
After completing the checkout process and paying for the inflatable, you will receive an automatic email confirmation from our reservation system. Please review the email and make sure everything is correct. We will call you within 2 business days to review your reservation and go over other details with you. If you have any questions, you can ask us at that time.
Inflatables are rented for a up to 6 hours. Your rental may be shorter if your event does not last 6 hours. Sorry, there is no discount for short events that may only last a few hours. We can only rent inflatables once a day and the amount of our work is the same regardless if the event is 2 hours or 6 hours.
During a regular 6 hour rental event the inflatable cannot be left overnight. Requests for overnight rentals are decided on a case by case basis and may incur an additional charge.
The inflatable will be delivered and picked up at your selected times. The latest we can pickup inflatables is 9 pm. For the safety of our employees, we do not want them rolling up 500 pound inflatables at night. If our delivery schedule requires the inflatable to be left later than 9 pm we will let you know. Orlando Amusements will call the day before your event to once again confirm your exact delivery and pickup times.
Most of the backyard size units are 16 feet long x 16 feet wide x 15 feet tall. For specific sizes, please visit the page of your interest where we have outline detailed info with the exact diimensions of any particular attraction.
We believe our customers should not be penalized due to unfavorable weather.
If it rains on your event date, you have the option to postpone or cancel. Upon cancellation, you will receive a full refund of your deposit. Refunds are only rewarded if the delivery driver has NOT arrived and setup. After the setup has been completed, there will be no refund. Inclement weather(rain, high winds, etc.) is the only variable that will necessitate a refund after the reservation has been made. Laugh 'n Leap reserves the right to cancel delivery on short notice if it is determined that weather will be a factor in the safety of the participants or harmful to the equipment in any way.
Typically, our inflatables are rented on a daily basis for a period of 5 hours. Prices are not pro-rated for shorter rental periods. Additional hours are usually calculated at $40.00 per hour. Overnights rentals and multi-day events are calculated based on the units rented. Please don't hesitate to inquire about special accomodations to meet your needs.
Rental periods vary depending on your needs. You decide on the specific time you want the inflatable operating and we'll be there between 30 minutes and 4 hours before that start time. We also request a 4-hour window to pick up the game. You do not pay for our set up time. All rental periods are play time only! Picking up is based on the number of hours you rent for. Special arrangements can be made if you need to leave (example: dinner, or son or daughter's soccer game.) by a certain time, just let us know. For park parties, we run the timing a little tighter. Your order representative will brief you on this if applicable at the time of confirmation.